Prototype BI Workspace

ATT Synthetic Telecom Dashboard

Fiber Scenarios

3.1K

DNIS X Customer X Product X Intent X Outcome18,750 Metric Rows

Six-Month Call Volume

802.3M

Six-Month Synthetic AggregateJanuary-June, 2026

Avg Handle Time

4.5 min

Converted From Seeded Seconds3.6B Total Min

Landline Volume

236

Average Calls Per Scenario-Month0.1% Of Total

Six-Month Call Volume

6 Signals

Six-Month Calls By Final Product

5 Signals

Six-Month Calls By Final Intent

5 Signals

Six-Month Calls By Outcome Reason

5 Signals

Six-Month Customer Type Performance

18,750 Aggregate Rows
Customer TypeCallsShareAvg Handle MinutesTotal Minutes
Consumer250,109,54431.2%4.5 min1,125,650,263
Small Business186,374,48623.2%4.5 min830,520,818
Large Business154,706,13519.3%4.5 min701,454,185
Government122,192,17915.2%4.5 min545,916,025
Federal88,891,38111.1%4.5 min399,434,208

AI Data Review

Fiber Aggregate Data

Six-Month Product Reporting View

Landline Should Remain Intentionally Low

Internet

258,704,495

32.25% Share · 4.5 min AHT

iPhone

215,364,777

26.84% Share · 4.5 min AHT

Sim Card

190,508,654

23.75% Share · 4.5 min AHT

IPTV

136,811,837

17.05% Share · 4.5 min AHT

Landline

883,962

0.11% Share · 4.5 min AHT